Warranty & Return Policy

● All returned goods must be in their original state in new, resalable condition.
● 45 day return period
● Shipping Fees are non-refundable.
● All returns must have a valid RMA number issued by our customer service
department.
● Orders can be canceled only prior to shipment or the start of the manufacturing
process.
● Customers are responsible for all return shipping costs unless the item is being
returned because of a definite error by TractorMat.
● Refunds will only be processed in the form of the original payment method. If you
change your bank or credit card and we can longer refund the original form of
payment then you will be issued store credit. Any forms of checks can not be
accepted or issued as credit. Store credit that is unused after 36 months will expire
and be reset.
● Custom logo mats can not be returned.

At TractorMat, we aim to have the absolute best customer service & customer experience.  The support of our customers means everything to us, and we have a great team of people to assist you with whatever you might need.  

In the agriculture industry, you don't just need great prices, but reliable and convenient service.  We encourage all of our customers to contact us with any questions they may have so that we can personally assist you.

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